Return & Refund Policy

At BeautiSphere, we want you to shop with confidence. If you are not completely satisfied with your purchase, we’re here to help.

Returns

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it — unused, unopened, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, please contact us at glowrabeauty3@gmail.com.

Return Address:
[8369 Brockham Dr
City: Alexandria
State: Virginia (VA)
ZIP Code: 22309
United State]

If your return is accepted, we’ll provide a return shipping label along with instructions on how and where to send your package. Items returned without first requesting a return will not be accepted.

If you have any questions regarding returns, feel free to contact us anytime at glowrabeauty3@gmail.com.

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Damages & Issues

Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or if you received the wrong item. We’ll evaluate the issue and work quickly to make it right.

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Non-Returnable Items

Certain items cannot be returned, including:

• Perishable goods
• Custom or personalized products
• Personal care and beauty products
• Hazardous materials
• Flammable liquids or gases
• Sale items
• Gift cards

If you have questions about a specific item, please contact us before making a return request.

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Exchanges

The fastest way to receive the item you want is to return your current item first. Once the return is approved, you can place a new order for the desired product.

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European Union 14-Day Cooling-Off Period

If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days for any reason and without justification.

To qualify, the item must be unused, in its original packaging, with tags attached, and accompanied by proof of purchase.

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Refunds

Once we receive and inspect your return, we’ll notify you regarding the approval status of your refund.

If approved, your refund will be automatically processed to your original payment method within 10 business days. Please note that banks and credit card providers may require additional time to process the refund.

If more than 15 business days have passed since your refund was approved, please contact us at glowrabeauty3@gmail.com.